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Need assistance with your computer? It's always helpful to include the name of your device. Follow these instructions to locate your computer's name.

Step-by-step guide

First Method

  1. On your keyboard, hit the Windows key enter image description here + Pause/Break key at the same time.
  2. A window will pop up with your computer's information.

             

Second Method - If your computer won't power on or you're unable to access your computer's system information with the steps previously listed.

  1.  Locate the asset tag on the case of computer. This is a small white sticker, generally located on the right side of your computer's case. Include this ITA number in your ticket and we will be able to find your computer.
     




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