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Need assistance with your computer? It's always helpful to include the name of your device when submitting a ticket.

First Method - Utilize Desktop Shortcut

  1. Locate the desktop shortcut named "Show Device Info for Technician"
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  2. View the computer name in the dialog box.
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Second Method - Access "System" from the Control Panel

  1. On your keyboard, press the Windows key enter image description here + Pause/Break key at the same time.
  2. A window will pop up with your computer's information.



Third Method - Locate the computer's asset tag


Locate the asset tag on the case of the computer if your device won't power on or you're unable to access your computer's system information with the steps previously listed.