Periodically, Chromebooks might freeze or "lock-up," requiring a hard reset to return them to normal operation.
To reset a frozen Chromebook:
On the Chromebook keyboard, press the Power button and the Reload button at the same time.
On some Chromebooks, the power/charging indicator LED on the side of the device should flash when both keys are pressed.
- After several moments, you should be presented with the familiar Chromebook boot-up screen.